Manage booking

With "Manage Booking", passengers can:

• Lookup for free checked baggage of the purchased tickets;
• Buy ancillaries:
  • Prepaid baggage;
  • Upgrade;
  • Select seat;
  • Travel Insurance;
  • Extra seats - Sky sofa;
  • Paid meals.
  • Special services including special meals, services for blind and deaf passengers;
• Post-sales help:
  • Issue invoice;
  • Exchange flights;
  • Cancel booking (no refund);
  • Refund (cancel booking and refund);
  • Send ticket refund request to Vietnam Airlines;
  • Cancel check-in.